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Important Recall Information: Diamond, Taste of the Wild, Canidae, Wellness and Natural Balance

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PetFlow.com has learned important information about recalls affecting several brands of pet foods manufactured at the Gaston, South Carolina plant of Diamond Foods and we would like to share this information with you.  There are several brands affected including Diamond brands, Natural Balance, Canidae and Wellness.  As we receive more information, we will share it with you.

PLEASE NOTE: This is a voluntary recall. None of the products from Canidae, Natural Balance or Wellness have tested positive for Salmonella. They are recalling their products because they were manufactured at a Diamond plant, where one batch of products tested positive.

Diamond Brands: For more information about the Diamond recall and for refund/replacement procedures, please click here.

Natural Balance:

Recalled products may have been distributed in the following states:

Alabama, Arkansas, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Vermont, Wisconsin, West Virginia, Wyoming and Canada.

States that are NOT affected include:

Alaska, Arizona, California, Hawaii, Idaho, Montana, New Mexico, Nevada, Oregon, Utah, and Washington.

Natural Balance has created a website with a message from the company’s CEO. Please Click Here to visit Natural Balance and see the message. Pet owners who are unsure if the product they purchased is included in the recall, or who would like replacement product or a refund, may contact the Natural Balance Customer Service team at (800) 829-4493 or email info@naturalbalanceinc.com.

Wellness Pet Foods:

There is only 1 product sku being recalled by Wellness.

Wellness Complete Health® Super5Mix® Large Breed Puppy, 15 lb. and 30 lb. bags and 5 oz. sample bags with best by dates of JAN 9 2013 through JAN 11 2013.

If you are in possession of this product, please visit the Wellness Website for more information about the voluntary Wellness product recall.

Canidae Pet Foods:

For full information pertaining to the products being recalled by Canidae, please visit the Canidae information site

This is all the information we have right now.  We will be working closely with the brands affected to ensure that all PetFlow customers are protected.  If you are in possession of any of the affected products, please discontinue feeding them to your pets and save the unused portion of the products and most importantly the UPCs (bar code) on the bags as well as the date code (this should be located on the back of the bag, near the upc code as you will need these bar codes to obtain a refund from each of the respective brands.

Since many of our customers will be seeking a replacement product, we have created a special coupon code for $8 off any $40 order. Just use coupon code NEWFOOD8 when you check out. Please click www.PetFlow.com/RC to shop and take advantage of this discount. There are over 150 brands for you to choose from!

Thank you very much for reading, and please pass this on to any other pet parents that may be affected by this recall to share the information.

Sincerely,

The PetFlow.com team.

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